Complaint Registration

If you receive an incorrect or broken product, you must register your complaint within 48 hours of deliver on our official Whatsapp number

Video Proof

Please make a video of your parcel while unboxing it First Time. Without this video, your complaint for a wrong or broken product will not be accepted.

Return/Exchange Conditions

Products can only be returned/exchange/compensate if they were delivered incorrectly or damaged. No returns or exchanges are allowed for other reasons.

Refund

Refunds may take 7–10 business days

Refund will be process through online payment methods not in cash form